Privacy policy

Privacy Policy

Last updated: 19/10/25

1. Overview

At Rydan Interiors, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from rydaninteriors.co.uk (the “Site”), contact us, or otherwise interact with our business.

We only collect information necessary to provide our services, fulfil orders, improve your experience and comply with our legal obligations.

2. Information We Collect

(a) Device Information

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookie data

  • Browsing activity and pages viewed

We also collect information about how you interact with the Site, including which pages you visit, what links you click and how long you spend on the Site.

Why we collect this information

  • To ensure the Site functions correctly

  • To improve website performance and user experience

  • To analyse website usage and improve our services

How it is collected

This information is collected automatically through cookies, log files, tags and pixels.

Shared with

  • Shopify, which powers our online store

  • Analytics providers such as Google Analytics

(b) Order Information

When you place an order, we collect information including:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment details

Why we collect this information

  • To process and fulfil your order

  • To arrange delivery

  • To provide invoices, confirmations and updates

  • To prevent fraud

  • To contact you regarding your order

  • To send marketing communications where you have opted in

How it is collected

Directly from you during checkout or communication with us.

Shared with

  • Shopify

  • Payment processors

  • Delivery and logistics partners

(c) Customer Support Information

If you contact us, we may collect your:

  • Name

  • Email address

  • Telephone number

  • Order details

Why we collect this information

To provide customer service, respond to enquiries and resolve issues relating to your order or our products.

3. Minors

Our Site is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete the information promptly.

4. How We Share Your Information

We only share your information with trusted service providers necessary for operating our business and fulfilling your order, including:

  • Shopify, our e-commerce platform

  • Payment processors

  • Couriers and logistics partners

  • Analytics and marketing providers

We may also disclose information where required by law, to prevent fraud, or to protect our rights and business interests.

You can read Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy

5. Behavioural Advertising & Analytics

Analytics

We use Google Analytics to help us understand how customers use our Site and improve the shopping experience.

You can read Google’s Privacy Policy here:
https://policies.google.com/privacy

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Advertising

You may see advertisements from Rydan Interiors on third-party platforms such as Google or Facebook.

You can manage your advertising preferences through the following platforms:

  • Facebook Ads Settings

  • Google Ad Settings

You can also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/

6. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate with you regarding purchases or enquiries

  • Improve our products and website

  • Personalise your experience

  • Prevent fraud

  • Comply with legal and regulatory obligations

7. Lawful Basis for Processing

Under UK GDPR and EU GDPR, we process personal data under the following lawful bases:

  • Consent

  • Contract performance

  • Legal obligations

  • Legitimate business interests

8. Data Retention

We retain personal information only for as long as necessary to fulfil orders, provide services, comply with legal obligations and maintain business records.

If you place an order, we may retain your order details unless you request deletion where legally permissible.

9. Automated Decision-Making

We do not use fully automated systems that make legally significant decisions about you.

Our payment processors may use limited automated fraud screening to help protect against fraudulent transactions.

10. Your Rights

If you are located in the UK or EEA, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to or restrict certain processing

  • Request transfer of your data

To exercise any of these rights, please contact us at:
sales@rydaninteriors.co.uk

We aim to respond within 30 days.

11. International Transfers

Some of our service providers may process your information outside the UK or EEA, including in Canada or the United States.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR and EU GDPR requirements.

You can read more about Shopify’s GDPR compliance here:
https://help.shopify.com/en/manual/your-account/privacy/GDPR

12. Cookies

Cookies are small text files placed on your device when you visit our website.

We use cookies to:

  • Enable essential website functionality

  • Improve website performance

  • Analyse visitor behaviour

  • Personalise content and advertising

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website functionality.

For more information about cookies, visit:
www.allaboutcookies.org

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology or legal requirements.

The latest version will always be published on our website together with the updated revision date.

14. Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:

Rydan Interiors
Unit 10 Shine Knowledge & Innovation Park
Hull HU8 7FB
United Kingdom

Email: sales@rydaninteriors.co.uk