Shipping policy
Shipping and Delivery Policy
How much does delivery cost?
Delivery is charged once per order. If multiple items are ordered together, the delivery charge will remain the same unless the basket contains both large and small items, in which case the higher delivery rate will apply automatically.
Delivery Zones and Charges
Light Green Zone – England & Wales
Non-surcharge locations shown in light green.
Large items: £60
Small items: £25
Dark Green Zone – England & Wales Surcharge Areas
Includes selected surcharge areas including locations within the M25 and other designated surcharge postcodes.
Large items: £75
Small items: £35
Orange Zone – Scotland Zone 1
Excludes the Isle of Arran and all Scottish Islands. Please contact us for a delivery quote.
Large items: £60
Small items: £25
Yellow Zone – Scotland Zone 2
Excludes Scottish Islands and certain remote areas which require a custom delivery quotation.
Large items: £120
Small items: £40
Red Zones
For locations within the red delivery zones, including Northern Ireland, offshore islands and certain remote locations, please contact us for a personalised delivery quotation before placing your order.
As a guide only:
• Delivery of a 2 Seater Sofa to Northern Ireland is approximately £290
• Delivery of a 3 Seater and 2 Seater together is approximately £350
These prices are estimates only and may vary depending on property access, order size, courier availability and final destination.
Free Collection
Free collection is available from our Hull showroom.
Some items may require transfer from partner warehouses and made-to-order items are subject to the lead times displayed on the product page.
Please do not travel to collect your order until you have received confirmation that your order is ready for collection.
Remote Delivery Areas and Delivery Surcharges
Certain postcodes, islands, Highlands, Northern Ireland and specialist delivery locations may require additional delivery charges due to increased transport, handling or third-party courier costs.
Where our website states "Contact Us for a Quote" or where delivery costs cannot reasonably be calculated automatically at checkout, any delivery charge shown at the time of order is provisional only and may require review following order confirmation.
In these circumstances, we reserve the right to contact customers after an order has been placed to confirm any additional delivery costs before dispatch or delivery is arranged.
For standard non-bespoke items, customers may cancel the order for a full refund prior to dispatch if additional delivery charges are not accepted.
For bespoke or made-to-order products, once production has commenced, cancellation rights may be limited in accordance with our Returns & Cancellations Policy and Terms of Service.
We will always aim to communicate any additional delivery requirements or charges as quickly and transparently as possible.
